Guest Relations Manager – Doha, Qatar
Apply through an Easy Apply button, alternatively CVs can be sent to candidates@people.com.hr
IMPORTANT : Indicate position in the SUBJECT field
We are looking for highly motivated Guest Relations Manager to join the growing team of our client, the five star hotel in Doha, Qatar. If you are an experienced specialist in guest/customer relations – it is the best opportunity for you! It is international chain of hotels which offers career growth and inter chain transfer possibilities. You can work anywhere in the world in the future with this hotel chain.
About The Role
As a Guest Relations Manager, you will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories! Forming strong relationships with guests staying in the hotel and visiting hotel dining outlets. You will act as a ‘sales ambassador’, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management teams or reservations team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.
About You
The successful candidate must demonstrate a clear passion for the Hospitality industry, guest experience and a willingness to learn in a supportive but disciplined environment. Willing to work flexible hours, excellent communication, and interpersonal skills. Must have minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant.
Qualifications:
- Proven experience as a guest relations manager (assistant guest relations manager) or similar role preferably in a hotel.
- Very good knowledge of English language. Additional languages will be considered a plus
- Strong leadership, communication, and organizational skills.
- Ability to work well under pressure and in a fast-paced environment.
- Knowledge of food safety and health standards is highly preferred.
- Computer literacy
- Team work
Candidate Profile
- Internal drive and willingness to work in a demanding, challenging and fast‐paced work environment
- Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team
- Professional communication skills along with an innate teamwork mentality
Benefits & Salary details
Company offers a competitive salary with career development opportunities, based on the candidate’s qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.
Stable tax free salary
Besides salary you get:
FREE ACCOMMODATION
FREE TRANSPORTATION
FREE FOOD
Uniform
Medical Insurance
IMPORTANT:
Candidate pays NO recruitment fees, no expenses. Hotel (employer) will pay for ticket, visa and all other necessary travel expenses.